शिपिंग नीति

<h2>Order Processing Times</h2>
<p>All orders are processed within <strong>1 to 2 business days</strong> (excluding weekends and holidays) after receiving your order confirmation email.</p>

<h2>Shipping Rates & Delivery Estimates</h2>
<ul>
  <li><strong>Standard Shipping:</strong> 2 to 4 business days — Free for orders over AED 150 (or AED 15 flat rate).</li>
  <li><strong>Express Shipping:</strong> 1 to 2 business days — AED 25 flat rate.</li>
</ul>

<h2>Order Tracking</h2>
<p>When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.</p>

<h2>Damages & Delivery Issues</h2>
<p>Please inspect your order upon reception and contact us immediately at <strong>support@zolvixly.com</strong> if the item is defective, damaged, or if you receive the wrong item.</p>